Sunday, 22 January 2012

auto glym discoloured the soft top roof

just to make all of you aware if you have a classic car or a new car the potential problem that can occur from using "Auto Glym" vinyl and rubber care . i used it on a mk1 golf cabriolet and it turned the white roof pink!! sent emails to the company and basically got told the car is too old and i should not of used it, no mention on the bottle of "Do not use on old cars".

area not used on

the ruined roof

Good Morning Stefan,

Thank you for supplying the requested information, my colleague has passed on your enquiry and we have now had time to view these images.

Firstly I would like to highlight that Autoglym Vinyl and Rubber Care is a water based, silicone emulsion which has been used successfully in the market place as one of our more popular lines for many  years now. It will provide a transparent coating which will only improve the appearance of clean vinyl and plastic surfaces. 

It contains no solvents, or aggressive components which will change the colour of vinyl surfaces. 

Autoglym log and record all correspondence regarding our range and any complaints are investigated appropriately.  In this case, taking into account the age of the roof, our knowledge of the product and its capability, we are confident that Autoglym Vinyl & Rubber Care has not been responsible for the appearance of your roof.  As you are aware, the Mk1 Golf ceased manufacture many years ago, and being the original roof, the appearance shows it to have suffered a degree of deterioration from ageing.

Considering the age and appearance of your hood, we would advise you to seek specialist renovation expertise and regret that we do not carry this type of product within our range.

Lyn Cooper | Customer Relations Coordinator

Description: ag

Tel: +44 (0)1462 687443  |  
Autoglym, Works Road, Letchworth Garden City, Hertfordshire SG6 1LU, UK